Clipping of news on Brazilian Culture, Law and Citizenship
01.13.2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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At the end of the year, thousands of people took advantage of the promotions.
But when receiving the products, they have surprises.
Thousands of consumers have taken advantage of promotions and made purchases over the Internet late last year. But when receiving the products, some consumers had a surprise. Instead of the expected product as a camera or cell, receiving bricks and even bottles filled with water.
A consumer Bahia expected to receive three cell to open the packaging of the products bought over the Internet. But came something quite different in place: one water bottle.
Another consumer of São Paulo was also mistaken. Spent nearly R$ 6000 in a professional camera. But a brick received in place of the equipment.
Only on a site complaints, we found more than 20 thousand consumers three great online stores dissatisfied. At least 80 people complain that spent between R$ 3,000 and R$ 6,000 to buy electronics, but received bricks, which cost only R$ 0.27.
The shops claim they are not responsible for the sale, as only stayed on site the company responsible for marketing and delivery of products. But according to Procon, yet stores have responsibility.
"You have the right to delivery of the goods, exchange the goods or services by an equivalent or terminate the contract with compensation values", explains the director of Procon, Geraldo Mozart.
But the student Ana Maria Navarro Vendramini want to enforce the Consumer Protection Code. She does not want the money back, but the product you bought in the shop. "I was very disappointed. I have no security to buy online, because I bought in a store that supposedly had a lot of credibility and that gave me a brick."
The store chain reported that descredenciou the company responsible for the sale and delivery of goods.
The Procon also advises that consumers should always be wary of miracle promotions.
Source: Official Today
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This article was translated by an automatic translation system, and was therefore not reviewed by people.