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Delinquency in schools reaches 25%; know how to negotiate debts

01.05.2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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See the eight steps to negotiate tuition. Schools can not deny student transfer and or apply higher fine than 2%

The combination of inflation and rising unemployment is causing many Brazilians have to cut in addition to the superfluous spending heretofore considered priority, such as raising children. Bad debt averaged 25% in 2015, according to the National Confederation of Educational Institutions (Confenen).

"As expected, the default rate is increasing. The higher you go, the less students who share the costs. The less students, the higher the price [tuition], "says the president of Confenen, Roberto Dornas, explaining that the price paid to school stems from dividing the cost of the institution by the number of paying students, hence the reason why small classes and few classes raise prices.

A survey by the Credit Protection Service (SPC Brazil), showed that the number in 2014 was only 8%. Already in 2015, the rate was four times higher.

Out of debt

Until last month, the government official José Augusto Menezes was part of the statistics. He owed three monthly fees of each of the two grandchildren who keeps the private school, and more college daughter. The debt amounted to R $ 6,675, already with penalties and interest.

José Augusto used the savings to pay the debt he had with schools grandchildren. He owed R $ 6,675, already with fines and interest (Photo: Marina Silva / MAIL)

"Arose many other commitments that were not scheduled. So we end up having to pay what is most urgent. Then I went tightening here and there to get settle everything, "he says, who used the Christmas bonus and other extra income to pay the debt with the institution.

Now the concern is another. The bills keep coming and the school has announced an increase of 11%. "I had to pay tuition 2016 with a postdated check. In February I go on vacation and plan to use the advance to pay off the new debt, "says José Augusto.

Even with great difficulty, he says it plans to keep the grandchildren in private school.

"Education is a priority to let my grandchildren sent in life. Despite the sacrifice, I am very pleased that before the six years they were already reading and are developing a lot. With faith in God will give to keep them in school. "

Who has not got rid of this debt and still lives the drama of having to negotiate with the school is the daughter Tais Oliveira psychologist.

According to her, due to other expenses needed to delay two months of tuition and now plans to pay off joining the second installment of the thirteenth with income of extra work that packed.

"The intention is to give to pay for the two late months (November and December) and further on to pay tuition. Because this month already has a list of materials and many other expenses, "predicts Taís.

Not knowing what to do to keep her daughter flower, two years, studying full-time, the psychologist tried to negotiate the provision of services with the college to have discount on tuition.

"As I work in Human Resources, I have even talked to the school and asked to provide service in exchange for a discount. Vowed to try this form of exchange for this year, "he says.

At home, the cuts have been made in other expenses and the full school is cheaper than paying a nanny in contraturno to care for the child.

"I do not know what to do because I can not get her out of there. I have no choice. The way is to continue fighting to keep her school which is something priority for me, "says the mother.

Dialogue and balance

Under the supervision of director of Procon-BA, Irata Vilas Boas, in a meeting with the Union of the State of Bahia Educational Institutions - SINEPE, the agency advised it was maintained the harmony of consumer relations.

"This is the beginning of the Consumer Protection Code (CDC), then it is very important that schools and parents seek dialogue and balance in negotiating debt because it will be good for both parties," guides.

Vilas Boas also points out that the school is not a joint venture.

"The service is an essential service, defended by our Constitution, which is the right to education," he says.

The attorney Confenen, Carlos Araujo, emphasizes, however, the damage caused to schools of the amount outstanding.

"Disqualification of education and care for all students, high firing of teachers and staff, in addition to cutting costs in what can wait or wait till later."

School can not withhold transfer document

Even in cases of default, the school can not refuse to make the delivery of student transfer document to another educational institution. This is what guarantees the supervisory director of Procon-BA, Irata Vilas Boas.

 "The retention of the transfer of documents is one of the constant complaints here at Procon. This is prohibited by law. It is a school duty issue, at any time, the transfer document, "he explains.

Law 9.870 / 99 also guarantees delinquent students renewal of registration as long as the debt is being negotiated and at least the first installment of the agreement has been settled. In the case of debt negotiation, schools can apply maximum fine of 2% by late monthly fee.

But the installment is not required. "Trading in debt is a donation that the company makes with the consumer, they are not obliged to give discount," said Vilas Boas. If the debt settlement is not negotiated, the schools are not required to renew registration.

However, the delinquent students can only be switched off at the end of the school year in the case of elementary and secondary education. In addition, students may not suffer any embarrassment, as suspension of evidence, retaining school documents or application of pedagogical penalties motivated by default.

"The Consumer Protection Code states that the consumer, even if in default, can not be exposed to ridicule, suffering threat or be subjected to any constraint," added the representative of Procon-BA.

The watchdog advises consumers and institutions seek to solve the problem in a friendly way, with expansion deadlines and, if possible, debt installment. But if an agreement is not possible, it is still not justified charges for late payment and interest on different established by legislation. Unauthorized charges by the school involving refund of amounts paid in twice and corrected.

Source: iBahia

To access the iBahia site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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