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Work at home ... and without term problems to end

12.15.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Orders for furniture and small services require care to avoid headaches 

A little work, a patch or an order for a mobile. Most often, they resort to micro-entrepreneurs or self-employed for this type of service, and some people even dispense contract and choose to pay cash, attracted by generous discounts. Relying only references, however, it may not be sufficient to prevent headaches. And often not even go to court result in a solution that fully meets the consumer. 

That tell the judge Flávio Citro, who, despite being an expert on the subject, has just become a victim. It paid a 50% deposit in the amount of R $ 2,500, for an awning for your home, but the company, Semsol Awnings, just vanished at installation time. Expert in consumer law, Citro admits he did not follow his own playbook: 

- The first advice is to check before hiring, and that not even crossed my mind - justified. 

When was making a query in the Justice Court of Rio de site after the late delivery, the judge found that the company had hired was the target of dozens of lawsuits. Citro admits given up to receive the money: 

- I have a contract and sign the receipt. But they do not respond to calls, moreover, not even responded to the extrajudicial notification. There are several actions in court, which means that even if you win the lawsuit, will not receive anything because the other 50 in front of me will exhaust the financial capacity of the company. 

Sought, Semsol Awnings did not comment on the case until the closing of the issue. 

WARNING: THERE IS NO WAY 100% SAFE 

But the professor Carlos Roberto da Silva, 45, tried everything to mouth, as they say, and still paid in cash by hired a locksmith service. The work in his beach house in Saquarema, where he plans to spend the holidays year-end with the family, was started in August. The forecast for the exchange of three windows, a door to the balcony, a railing and three tippers small for the bathroom was 25 days. The end result did not please at all the teacher. 

- The service was very poorly executed, poorly finished, with scratched parts, loose frames and risk of falling, which did not close. The balcony door has patches - complains Silva. 

The teacher contacted the responsible for the work, which even admitted the error. But then, says Silva, began a cat and mouse game: 

- He traded two windows and asked me another fortnight to do the rest of the service. But until now, did not fix anything. The company is completely irregular, does not issue invoice. In his shop, I had a nice showcase and fell on the chin - admits the consumer. 

Sought, the Port Locksmiths not met the links in the numbers reported by the customer to the reporter. 

Experts warn that have not completely secure way to hire these little services, but no way to guard. The attorney Cláudia Almeida, the Brazilian Institute of Consumer Defense (Idec), emphasizes the importance of a contract, even in his own hand: 

- Do not need much formality. You need to qualify the parties, detailing the services to be performed, specify the delivery date and method of payment. The handshake nowadays very much worth little. 

The lawyer warns that, despite being a fairly common procedure, do not pay in advance under any circumstances. It is also important to get the CNPJ of the contract or at least one proof of residence in the case of self-employed. 

- If not paid in advance, no matter how much the person is reliable or properly indicated. Normal is an input of about 30%, after also not possible to ask the other work without getting anything. The proof of residence is important if you need to trigger the judicial person. This prevents it short in the world with money - explains Claudia. 

CHECK THE CONTRACTOR'S EXPERIENCE 

In addition to the bad faith, the customer must be aware of the possibility of the contract not be qualified to do the job. When commissioned a great piece for your home, Daniela Benedict paid $ 5000 in cash for a cabinetmaker. The work, begun in May, had promised delivery to 30 days, but the deadline was not met. In addition, Daniela complains that the kitchen cabinets come with different measures that have been previously agreed with the professional: 

- He settled all the wrong measures. There were three months of work and rework. Still, a drawer was not as it should in the kitchen. And he has not finished the pantry and left screws on display, that should have been covered with grease. 

When hiring, Daniela trusted the great beacon of choices for standalone services: the nomination. 

The president of the Association of Small and Medium Construction Companies of São Paulo (Apemec), Luiz Alberto Costa says that these services need to be contracted with criteria: 

- There is no official body that accounts for this person, as there is no one to hiring household, for example. Do not have a registration for builders, as it has for engineers in CREA (Regional Council of Engineering and Agronomy). What you can do is ask for a certificate of release to service, a document showing that he took courses on the subject, such as the Senai or Senac.

 

Source: Idec

To access the IDEC website, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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