Clipping of news on Brazilian Culture, Law and Citizenship
09.12.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Consumers who want to call Santa Claus with one click should rush to push the button. Experts advise that the 10th, tomorrow is the deadline to minimize risks of delays in the delivery of Christmas gifts purchased on the internet. This year, the State of Rio Procon recorded 252 complaints against the Post Office, most related to parcel delivery problems. The Consumer Protection Service reported that the deadline for delivery is always set by the site, and the information should be passed along to you.
- Some companies have logistical capacity to handle the volume of requests. But if there was collection of freight, is committed to meet the deadline. If the purchase provides distribution by the post office, but the company refuses to deliver the address for security reasons, there can be no charging - explains the chairman of the State Procon, Sérgio Eiras.
The agency says the ideal is to track product prices for a month, not to buy an item that has only offer seal and off, but is more expensive. The Brazilian Institute of Consumer Defense (Idec) guides to observe the terms of payment.
- Be sure to also check if the price offered is the same that is being charged. Consumers should keep emails and order confirmations, as well as copies of invoices and delivery receipts - says Christian Printes, Idec attorney.
The Post reported that it was prepared to meet the increased order inflow at the time. Among the actions taken by the state are increasing the productive capacity of the Post Office, which includes the use of additional resources such as temporary staff and extra lines surface and air transport. All this structure was built based on demand projections, major customer sales expectations, market analysis and history of previous years. As for complaints, when you receive the official statement, the Post Office submit to Procon explanations for each case.
Mobile: use applications
This time of year, there are also virtual threats that can cause headaches for consumers as theft of personal data and card cloning. According to Leandro Bennaton, global manager of Security and Compliance of Terra Networks, at Christmas there is a significant increase in hacker attacks, especially by sending fake emails to infect computers with viruses.
- Brazil has become the world's second largest cybercrime generator. Make sure the site is protected, has the lock and avoid clicking on links sent in e-mails. For those who make purchases by mobile phone, it is safer to use and download applications from the shops that, in general, have higher reliability.
Source: Extra
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This article was translated by an automatic translation system, and was therefore not reviewed by people.