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Telephone operators and TV can not change the contract unilaterally

01.12.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Bill pending in the House or suspend authorization granted by the regulatory agency

Congress discusses regulatory suspension of Anatel allowing companies to change consumer contract since warned us 30 days in advance - Fernando Lemos / Fernando Lemos

BRASILIA - The regulations of the National Agency of Telecommunications (Anatel) or allowed the telephone and TV operators for signature to change or terminate unilaterally service plans by informing consumers in advance of 30 days may be revoked by Decree Project Legislative 12/2015 approved by the Consumer Protection Committee of the Chamber of Deputies in Brasilia.

Second rapporteur of the project, Deputy César Halum (PRB-TO) was Relying on these rules permit the operators, for example, "started the harmful behavior to stop, abruptly, the provision of mobile access services broadband". To Halum, the practice authorized by Anatel is contrary to the most basic principles of the Consumer Protection Code, "in contravention of good faith, fairness, transparency and protection of economic interests of consumers".

The project has also been approved by the Commission of Science and Technology, Communication and Information Technology, the proposal will be further examined by the Committee on Constitution and Justice and Citizenship, before being voted on in plenary.

 

Source: The Globe

 

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