Consumer News

Client is called 'educated ill' in Vivo bill

03.12.2015

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Judge ordered compensation of R$ 8,000 for moral damages

Bill calls educated ill client - Press Release / TJES

RIO - A woman received a bill containing Vivo's offense will be indemnified for R$ 8000 in damages. The document, a mobile account, the client called "rude". The case occurred in the Holy Spirit, in the city of Serra. If resubmit charges accompanied by insults, the company may pay fine of R$ 200 per invoice sent.

The sentence is the 2nd Juvenile Court Special Civil da Serra, and was kept by the 1st Panel of the 1st Collegiate Appeals of Special Courts of Victoria, who denied the company's appeal.

According to the lawsuit, the company where the woman works would have asked for a proof of residence so that they could update their registration data, since the same was hired just a month ago. The woman decided to take an invoice of the telephone company, but an employee of Human Resources (HR) company realized there was something wrong. The name of the applicant was preceded by the term "rude."

"The HR employee came to call the woman telling the unusual event, at which the applicant would have felt very embarrassed in front of the given situation," the Court of Justice of the Holy Spirit.

According to the process, as a new employee, the woman felt she had damaged the image in the company, "and that gave the impression is that it was not a suitable person."

The woman claims still have faced one vexatious situation as it would have been the subject of co-jokes. She argues that the fact that it became public and that has caused "tremendous disorder and psychological damage."

Source: The Globe

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