03.12.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Companies are required to supplier data such as expiration date, and supplier information
Have you ever been in doubt when buying food online? Many shops, grocery stores and department stores have their products available online, not to mention the large markets that already offer this possibility to consumers. It is quite tempting: make your month of the shopping list without leaving home, take transit and stay in boxes queues. Even with all these advantages, you should be aware of the information in the store's website and take some care.
"The company is required to provide data such as the expiration date, and amount, vendor ID and which was made this product," says Sonia Amaro, institutional supervisor of Protest, an organization that defends consumer rights.
If the company fails to deliver what was promised, it can request the exchange of goods, replacement or even want to return the product
If the company fails to deliver what was promised, it can request the exchange of goods, replacement or even want to return the product
In addition, the customer has the right to know how the products are stored, especially if they are perishable foods such as milk, yogurt, cheese, butter, fruits, vegetables and meats. "Consumers need to know if the product was stored and transported properly, it was not in the sun or came into contact with moisture. The company has a duty to inform, "adds Sonia.
In general, the rules for food purchases on the Internet are very similar to those of other goods. If the company fails to deliver what was promised, it can request the exchange of goods, replacement or even want to return the goods. In the case of food, "did not fulfill what was promised" also means delivering poor quality production, out-dated or different period that informed the site, or with different ingredients than as disclosed.
Here are a few precautions:
Appearance of product
On packaged goods or wrapped in transparent packaging, which allow you to view its contents, note whether foods have change in color, consistency in appearance and the possible presence of foreign materials. Not accepted that breads and fruit are properly packaged (in papers, for example), thereby avoiding possible contamination.
Note that the frozen food without thawing are firm and signals such as liquid or ice buildup on the outside of the package. Check also if the eggs are not broken or cracked.
Drinks
Make sure the drinks are with seal and is not broken, leaking or cracking. If you purchase closed boxes, make sure they are dry.
The bottles should be stored in ventilated place with no humidity or heat sources (sun exposure, plates, electric ovens etc.). You can check with the supplier if it was done right.
Meat
Stamps Purple SIF (Federal Inspection Service) and the SIE (State Inspection Service) show that the meat has been approved by the oversight.
The meat must be sold with the identification of the origin, label-seal, containing the number of Inspection Service, fridge name and origin, packing date and validity, sex and type of animal.
What is consumption accident?
When a person acquires an improper food for consumption and their intake results in poor health, has the right to be compensated for medical expenses or damages. This kind of occurrence is known as consumer accidents. To exercise your right, keep prescriptions and expense vouchers.
As soon as possible, contact the health surveillance. Report, in detail, what the suspect food, it was purchased and the time it was swallowed. The statement of health surveillance serve as evidence if you decide to go to court.
Source: Earth
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This article was translated by an automatic translation system, and was therefore not reviewed by people.