Clipping of news on Brazilian Culture, Law and Citizenship
10.27.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
Package had no monthly fee, but operator demanded payment rate and extinguished plan
Aunt Leah Vidigal, accuses Sky misleading prpaganda
RIO - When hiring Sky Free in January, Léa Conceição da Silva, Laje Aunt Leah in Vidigal, thought he was solving a problem, since it is not possible to watch television on without antenna community and the package did not provide payment monthly. Ten months later, however, Aunt Leah, as it is known in Vidigal, are receiving monthly billing in the amount of R $ 29.90, and as he refused to pay because the fee was not foreseen in the contract, is no TV :
- The Sky cut my sign up or open TV I can see. Everyone here in Vidigal closed this package because it had no monthly fee. Now, they say the company changed hands, but what I got out of it. This is false advertising, crocodilagem with the inhabitants of the hill - complains.
The complaint posted on social network resident Vidigal, the Sky responded that the consumer's plan was "Sky Prepaid where, staying for more than 90 days without recharging, open channels are closed automatically. According to the company, the SKY Free mode is no longer marketed in April. The Sky adds: "We understand their position and we are at hand to help with whatever you need. Emerging new questions or requests, tell us. "
At Consumer Protection, Sky was limited to say that will contact Léa to provide the necessary clarifications, despite the questions about respect for the signed agreement, the charges and the extinction of Sky Free.
Source: The Globe
To access the site O Globo, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.