Clipping of news on Brazilian Culture, Law and Citizenship
10.27.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Considered the provision of service, follow the rules of Art. 14 of the Code
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The Consumer Protection Code includes various rights that Brazilians have to hire, consume or get rid of a service. There is an activity, however, you probably would not bet be involved: the tattoo.
The marks on the skin made by tattoo artists are considered the provision of services, as well as any aesthetic or corrective procedure. Therefore, that which is complete with crooked design, blurred or wrong color, lack of letters or design unsolicited by the consumer, characterize the poor service delivery, according to the CDC
It is considered Fact of service (Art 14 of the CRC.), When the failure reaches the consumer's assets or their physical, aesthetic and moral:
"Art. 14. The service provider is responsible, regardless of fault, for repairing damages caused to consumers for defects related to the provision of services, as well as insufficient or inadequate information about their use and risks. "
These faults or damage are likely to compensation for configuring damage Moral Aesthetic, which occurs when the aesthetic or visual interventions harm the consumer, victim of a defective product or providing a service, which reaches its visual identity, or physical image .
Complaint in 90 days who feel aggrieved
Tattoos are considered an intangible asset, and the CDC ensures the consumer's rights, including the service to be redone as desired by the citizen.
So who feel aggrieved after tattoo procedure, you have 90 days to make a complaint to consumer protection agencies and request that the service be redone at no additional cost. If the customer does not want to do again with the same professional, he still has the right to an immediate refund of the amount paid.
Source: UOL
Source: Complain Here
To access the site Complain Here, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.