Clipping of news on Brazilian Culture, Law and Citizenship
10.21.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Price and convenience are advantages for those who want to purchase products online
Although it is growing day by day, the e-commerce market is still tough people. The two main customer fears are the fear of exposing personal information in the online environment and uncertainty about the proper delivery of the product. But there are good reasons to start buying the web. You can adopt some habits to ensure the safety of your data and make your online experience much more reliable, and advantageous, since the product prices on the internet can be up to 15% lower than in physical stores.
Check out seven reasons for you to lose the fear and do your shopping online:
1 - reliable sites have specialized organizations certified
Security certificates are issued by trusted organizations of the internet and displayed as an image within the site. Some fraudulent websites can put a false symbol, but you simply click on the image to be redirected directly to the organization's website and see if there are valid credentials.
2 - online products can be up to 15% cheaper
One of the main advantages of e-commerce on the physical stores is the ability to offer products and services at lower prices. One reason for this is that on the web for more mechanisms for price research, and suppliers also use these tools to highlight the items that are on sale. Besides the reduction in the amounts, usually online stores offer installment advantageous conditions in relation to physical stores.
The convenience of buying products without leaving home is one of the advantages that consumers look for in online commerce
3 - You have guaranteed the right to return or exchange
The Consumer Protection Code is applicable on purchases made over the Internet, and required when the client and the supplier is established in Brazil. If the delivered product or service performed is not promised, the law provides that you can request, at its option, exchange the product for another in perfect condition; the remake of the service; the immediate refund of the amount paid; proportional reduction in the price or the completion of measurement of the product, for example when you do not receive the entire amount of items that were purchased.
4 - Consumer can also give up or regret buying
The Code also provides that the customer can "exercise the right of repentance" when the product or service received does not meet your expectations or is induced to contract. In these cases, the consumer may repent within up to seven days from the signing of the contract or receipt of the goods. The client must request a refund of the amount paid and return the product.
5 - The comfort of purchase without leaving your couch
Another benefit of internet shopping is the convenience. The online store is basically a space where you can review the product you want, for as long as you want without entering in lines, wait in the box or argue with sellers. The experience of making a purchase with total comfort and practicality is one of the advantages that made the e-commerce grow so dramatically in recent years.
6 - Find very specific products that you do not see every day on the shelves
Sometimes you need a particular object with a very specific function. You do not have to "hit leg" in several stores to find what you need. The online search is much faster and more practical, and possibly offers a greater amount of items available within what you are looking for.
7 - Monitor delivery times
Delivery time is definitely not an advantage of e-commerces, since in-store customer leaves with the product in hand, at the time of purchase. Nevertheless, the shipping companies have increasingly improved the quality of service. In capitals and metropolitan areas generally lead times are reduced to about one to two days. In many of the e-commerces, it can follow the site the way your product is taking to get to their city.
Source: Earth
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This article was translated by an automatic translation system, and was therefore not reviewed by people.