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How to avoid pitfalls when buying over the Internet

10.19.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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See what other buyers say the store, be suspicious of very low prices and keep proof of purchase are among the recommendations not to fall into traps

Buying on the internet offers a number of attractions, which gain more supporters. Besides the extensive range of products and easy comparison of prices, there is the convenience of home shopping from the comfort of the sofa or the bed, among other positive factors.

No wonder that the sector has grown every year. A projection of the E-Bit, unit specialized in electronic trade information Buscapé Company, including shows that e-commerce is expected to reach a turnover of R $ 41.2 billion for the accumulated 2015, number 15% higher than the year past.

The grandeur the numerous positive factors highlight the consolidation of e-commerce. However, this does not exempt the consumer to take certain precautions, as shown below.

Pay attention when the value of a product is too low is important, it may be a trap from a pirate site. Photo: iStock 

See the comments of other users on the store site. If the product is quality, we arrived fast and the delivery was well made. Photo: iStock

1 - Check registration information of the company

In 2014, a law that requires all sites have CNPJ and address in the footer was approved. If you do not see, do research in Registro.br. Armed with the CNPJ, you can get information about the company on the IRS website.

2 - Check the reputation of sites

The best way to check if a store is recommended is looking at sites like Claim Here or Procon of her condition, disclose a list of addresses not recommended. Stay tuned the percentage of problem solving of each company.

3 - See what other users say

The largest e-commerce sites have an area for users to leave their impressions and criticisms. If the product is quality, we arrived fast and the delivery was well made. "It is important to read. If possible, read all the reviews. Some ordering of the best to the worst, then it is interesting to observe carefully, "attentive Gabriella Muller, marketing manager MuccaShop, virtual shopping that adds electronic trades from multiple threads.

4 - Make sure you are browsing safe

Update anti-virus software and anti-spyware. When the purchase page, it is important to check the address bar if you are in safe navigation. A green padlock will show that your data is protected. There is no danger of your card being cloned time to enter the password.

However, it is important to be on a computer that you consider insurance, as indicated by Kenneth Correa, Director of Technology WTW Group. "The padlock means that the data that is sent directly to the company's server. It is a guarantee that there is no intermediary. But security is limited from your computer to the website. If you are in a public or shared computer, such as in a Internet cafe, the owner of that computer can intercept your data. "

5 - Beware of pirate sites

Pay attention when the value of a product is too low is important. Gabriella alert for an action not as well known, the "phishing". "It is very common, for example, receive e-mail with television promotion for a price well below market value. You click and enter the site with the face of the original, with the same layout. But in reality you are on another site, pirate, "he says.

The less experienced user should observe some important points, such as the URL, making sure that you are actually on the site believed to be where.

Taking a few precautions, you can buy on the Internet in a safe and unscratched

6 - Check the technical specifications of the product

It is interesting to check whether the measures of the product match. Not only clothes and shoes, but also appliances, furniture and objects. You will not want to buy a bed that does not enter the gate of his house.

7 - Attention to payment options

Stay tuned for payment terms. When the purchase is made by credit card, there is a cancellation option if the product is not delivered and the consumer can not contact the store.

8 - Keep the original sales receipt

It is customary that websites send an email with the order number and purchase information. If this email does not arrive or the site does not provide data on the site through a login and password, enter the SAC and ask for proof. In some cases, the request may be refused by credit card, so it is important to track the status of the transaction.

 

Source: Economic Brazil

 

To access the Brazil Economic site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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