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8 care before you take your smartphone to technical assistance

08.10.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Remove memory card, avoid obvious passwords or delete files are some tips

Marcos Santos / USP Images / Archive

You the story of the leak of intimate photos Stênio Garcia actor and his wife, Marilene Saade? What you may not know is that a service shop may be responsible for making public images. Which raises the concern of users with the protection of their personal data on the need to take the smartphone for repair.

In an interview with UOL, professor of computer science at the University Center Fei, Rodrigo Filev, .disse that the risks are not limited to exposure of intimate photos, but other personal data. "Access to bank data, sensitive information that may be used for architecture of a seizure or any other more serious act," he says

If the phone is working, there are some necessary and preventive care that can prevent technicians have access to your personal data (see below). But if the device has pifado of time, the way it will be count on luck and the discretion that you have access to your information.

"That's why we always say that even more secure is to have sensitive information stored on smartphones," said Fabio Assolini, senior analyst for security Kaspersky Lab Brazil.

1. Opt for authorized firms

Faced with the need to bring the device into a service, Bruna Castanheira, a researcher at the Center for Technology and Society at FGV (Getulio Vargas Foundation) recommends that you give preference to companies authorized by the manufacturer. "Not that this is a guarantee that your information will be 100% safe, but the risks are lower," he says.

2. Remove the memory card

If the device count on a removable memory card, make sure that all personal information - such as contacts and pictures - are saved it and pull it out to bring the device to repair.

3. physical backup

For smartphones that do not have the removable memory card - such as the iPhone and the new Galaxys - the safest scenario, according to Fabio Assolini, Senior Analyst Security Kaspersky Lab Brazil, is doing physical backup smartphone. "Connect the device to your computer and perform a full backup of all files, applications and settings," he suggests.

4. Refer to the backup in the cloud

For those who do not have a computer, the option is to do a backup in the cloud. "The security of this storage depends on how it's done," said Assolini. To be safe, he said, is necessary to resort to a good password, as well as two-factor authentication. "This method requires, in addition to the password, a code sent to the mobile phone at the time of login"

5. Reset the device

With the files and the saved settings, you must make the so-called "hard reset", which in addition to erase all the data, restore your device to factory defaults. The process is fairly simple on any operating system.

On Android, go to Settings window and search for "Backup and Reset". Then click on "Factory data reset" and confirm the action.

Already iOS users should access the settings window (Settings). Next, click "General," "Reset" and "Erase All Content and Settings". Similar way to the Windows Phone "Settings" >> "About phone" >> "Reset the phone."

6. Encrypt the phone

The use of encryption, such as points Filev, is also effective resource for guaranteed privacy of the files on the smartphone. According to him, there are some free software on the market that offer the folder protection and / or specific files. "In general, they are simple to install. The big problem is that end up leaving the slower devices, and consume a little more battery."

7. Avoid obvious passwords

Beware passwords! After all, there is no point using cloud services or protection programs if the chosen password is fragile. Assolini suggests that the access codes are not sequential or repeated numbers, family names or dates of birth. "The ideal is to create a unique password and with at least six figures." You should also switch uppercase and lowercase letters, and use special characters ($, @,!, #, Etc.).

8. Delete the files

If the option is off intimate photos or any classified document, the important thing is to resort to destroying files, as pointed out by Bruna. "Even when deleted, the files can remain on the hard disk and, in some cases, can be easily recovered by file recovery programs," says the researcher, who says there programs - including free - to eliminate the traces of the files. One of the suggestions, she said, is CCleaner, available for Android (click and check).

 

Source: UOL Technology

Source: Complain Here

 

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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