06.10.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Defective product, delivery delays and false advertising are the most remembered reasons
Countdown to the Children's Day and, together, the increase in complaints season in the toy and games industry in Claim HERE. From January to September this year, the category totaled 9,672 complaints, an increase of 44% compared to the same period of 2014, when 6,697 complaints were registered.
The number of problems in 2015 already comes close to all the preceding year, which ended with 10,581 complaints.
Reasons
If you have three reasons that consumers remember a lot in time to claim the Claim HERE, I am on products with defect, delay in delivery and false advertising. The most recurrent last in promotions of toys or even at the time of Easter, when brands offer free gifts along with the chocolate eggs.
In 2014, the educator Sandra Kimura, told the Claim HERE News, told how much can be bad for a child not receive your gift on the 12th of October. "A delay in delivery can be a great frustration because the only thing that the child wants that day is the toy, other than Easter or Christmas when there are other faith-based motivations."
By the way, remember that video in which children have solutions to some of these problems? Remind (have fun) and watch here!
- See more at: http://www.reclameaqui.com.br/noticias/noticias/reclamacoes-sobre-brinquedos-e-jogos-aumentam-44_1851/#sthash.VmQW8Njo.dpuf
Source: Complain Here
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This article was translated by an automatic translation system, and was therefore not reviewed by people.