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Recall chocolate Linea

07.10.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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   Packaging brings misinformation 

     The Linea Sucralose, announced on Monday (5/10), replacement or refund of the amount spent on the purchase of powdered chocolate to sugar-restricted diets, lots and validity identified below, for the record, incorrectly, on its packaging to expression "Does not contain gluten". 

Lots and expiration dates

Lot 86,382 - 08.12.16

Lot 86342 - 07/28/16

Lot 86240 - 06/26/16

Lot 86,239 - 06.24.16

Lot 86,345 - 07.29.16

Lot 86120 - 05/13/16

Lot 86,123 - 05.17.16

 

        In a statement, the company says in one of the ingredients of this chocolate, malt extract, contain gluten and should not be consumer for people with celiac disease, allergies or intolerance to gluten. 

        Consumers who purchased the chocolate containing the words "Does not contain gluten" on its label, should contact the Línea by calling 0800 722 7546 to replace the product or refund the amount paid.         

            The Procon-SP, an agency of the Department of Justice and the defense of the citizenship of the State of São Paulo, guides consumers about their rights. The company must submit the clarifications that may be necessary, as determined by the Consumer Protection Code, including clear and accurate information about the risks to the consumer. 

What the law says 

            The Consumer Protection Code, article 10, states: "The supplier shall not put the consumer market product or service that knows or should know is heavily harmful or hazardous to health or safety. 

            § 1. The provider of products and services, after its introduction in the consumer market, is aware of the danger they present, should report it immediately to the competent authorities and consumers through commercials. " 

            Consumers who have experienced an accident caused by pointed defect may request, through the judiciary, compensation for moral and material damage possibly suffered. 

            The Procon-SP Foundation maintains, since 2002, a database with information on all recall campaigns carried out in Brazil: http://sistemas.procon.sp.gov.br/recall/.

 

Source: Procon-SP

To access the Procon-SP site, click here.

 

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