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Meet the 10 companies in Claim HERE with better care

08.24.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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In the last six months were 89,000 complaints, 92% of them resolved 

The staff asked and answered Claim HERE News. This week, we separate a list of 10 companies with better problem-solving rates, but be aware of the rules. Are companies with more than 5000 complaints in the last six months, and reputation Good, Great or RA 1000, according to the evaluation of consumers.

In total, 10 brands totaled 89,177 complaints, averaging 92% solution. The survey conducted August 13 is based on data from companies in the period from 1 February to 31 July.

First, it is Netshoes, with 97.6% solution in the face of 10,848 complaints that the company had in the second half. In second place is Itaucard with 95.5% of the cases settled 12,258 claims incurred. The Brastemp / Consul, who decided to 95.2% of the 7,462 complaints it had in the same period closes the podium of the first three.

Rounding out the list, the American companies - shop (94.2% of 8821 complaints solution), Submarino (93.3% in 6422), Banco Itau (91.8% of 11,066), Banco Bradesco (90.3% of 8345), Magazine Luiza - Virtual Store (89.9% in 9031), Centaur Virtual Store (87.5% in 7432) and LG Electronics (87.2% of 7,492).

Most have seal RA 1000

Six of the 10 ranking of companies have the coveted seal RA 1000, which indicates the best brands in attendance. Netshoes, Itaucard, American - shop, submarine, Banco Itaú and Banco Bradesco.

Then two companies with reputation "Great" are on the list: Brastemp / Consul and Magazine Luiza - shop. Considered "good", LG Eletrocnics also part of the survey.

 

Source: http://www.reclameaqui.com.br/noticias/noticias/co

To access the http://www.reclameaqui.com.br/noticias/noticias/co site, click here.

 

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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