Clipping of news on Brazilian Culture, Law and Citizenship
08.25.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Legal guarantee x contractual warranty
Understand the differences in terms Photo: FreeImages
When making a purchase, it is important for consumers to understand the terms that enshrine of any headaches with the supplier of the product. There are three types of security: the legal, contractual and extended
Nondurable goods: term is less
The legal guarantee is established by the Consumer Protection Code (CDC), fixing 30 days to consumer complaints about problems with the product if it is not durable or 90 days if it is durable.
The latent defect count is differentiated
Importantly, in the case of a latent defect, defect that appears only after one-time use, the period provided by the CDC starts counting from the moment the problem is found.
Time beyond the CDC
The contractual warranty that is added by the supplier. Its validity starts from the date of issue of the invoice, with the term and conditions expressed in terms of product warranty.
Insurance purchased in the store
There is also the extended warranty offered by the stores. This comes into play a third company, unrelated to the manufacturer that actually provides a safe for the consumer.
Inquire about the extended warranty
In the extended warranty, there are three modes: the original, whose coverage is equal to the original factory warranty; Larger original, which has additions to the original; and differentiated, which is narrower than the original. It is recommended that consumers inquire about the mode of safe and receive the contract.
Justice of the drive
Is five years the deadline to ask for compensation for accident or damage caused by products that are harmful to health and consumer safety. In these cases, as well as the factory, the seller is also jointly responsible for the product. Changes resulting from misuse are consumer responsibility.
Source: The Globe
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This article was translated by an automatic translation system, and was therefore not reviewed by people.