Clipping of news on Brazilian Culture, Law and Citizenship
03.09.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Due to the measure adopted by the National Supplementary Health Agency - ANS, released on Wednesday (2/9) that determines the compulsory sale of the portfolio of beneficiaries operator Unimed Paulistana, the Procon-SP clarifies that consumers should have their rights preserved and maintained service.
According to ANS, the measure was taken because the operator does not have managed to clean up the problems presented since 2009. The Paulistana Unimed must negotiate the transfer of all of its portfolio of beneficiaries within 30 calendar days after receipt of the subpoena. If there is no alienation within that period, the agency will make a tender offer for interested operators to offer proposals for new contracts to beneficiaries of this operator.
The operator continues with an obligation to meet their beneficiaries until the transfer to another carrier is realized. Consumers, in turn, must keep paying the monthly day to ensure the right to migration to the new operator.
If you have questions or complaints, beneficiaries may seek the Procon of your city.
They can also contact the NSA by Dial ANS (0800 701 9656), the Service Center on the Agency's website (www.ans.gov.br) or in person, in ANS nuclei present in 12 cities.
In São Paulo, are two addresses:
ANS core in São Paulo: Av. Bela Cintra, 986 - 9th floor - Building Rachid Saliba - Bairro Jardim Paulista - Sao Paulo / SP.
ANS Center in Ribeirão Preto: Avenida Presidente Vargas, nº 2121 - 2nd Floor - Room 203 - Building Times Square - Ribeirão Preto / SP..
Source: Procon-SP
To access the Procon-SP site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.