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Does the product have the same weight contained in the package?

03.09.2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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On video, customer makes test with frozen bandeija in unit Extra and balance displays difference from the weight displayed on the product label 

In last Friday (28), the consumer Adriano Louzada released on social networks a video that reveals an error in the weight indicated on the frozen trays that are pre-emabalados and priced in Charge. While 1 kg brand label, the balance of supermecado implies that there 708g sausage. To prove it was not a unique case, the client took another tray of the same product, this time with 1.2kg, and the balance again showed a different weight: 872g.

The case happened in Extra unit located in the neighborhood of Pillars, in Rio de Janeiro (RJ). We contacted the press office of the company, which reported that "follows unreservedly what determines the Consumer Protection Code and the points covered in the video do not match the standard required by the network." Yet in a statement, Extra reported that the case is already solved. "As soon as he learned of the incident, the store began an internal investigation and is revisiting the labels on another scale. Moreover, triggered the company responsible for maintaining the scales for inspection and immediate action if necessary. The store regrets what happened and remains the Customer disposal for any clarification, "he says.

 

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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