Clipping of news on Brazilian Culture, Law and Citizenship
07/14/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Of the 12,271 complaints received, more than five thousand were sent to the three most companies claimed this week.
Ahhh, another Friday and here we already feel the taste of weekend approaching! But before he arrived, how about see which were the most companies claimed this week?
This week we had 12,271 complaints, representing 7.3% complaints more than the amount received the previous week. Speaking about the organization of the companies in the ranking are: The first two positions were occupied by the same companies and the same order of the latest ranking that release, they are: Net and Sky. The difference, compared to last week, was the fall of 0.2% in Net Solution index.
Between the third and sixth positions of our podium claimed more companies this week are the telephone companies Of course, Hi, Vivo and Tim who reordered compared to last week's ranking. They all have reputation "not recommended".
Seventh of our Top 10 was Casas Bahia - Online shop, which had as 77.3% solution index last week, a number that fell to the home of 77.1% this week. E-commerce followed by the eighth placed, also virtual, Extra store.
The surprise was in late position: Banco Itaú S / A, placed ninth, which despite receiving a large volume of complaints - 809 - solved 93.3% of the problems of its customers in the last six months and Samsung Electronics, which despite suit 100% of the demand coming by Claim HERE last semester, has "bad" reputation and reach solution in less than half of the cases, taking only 39% of its consumers to believe they would do business with the company.
Intended to do business with any of these companies? Our ranking made you think twice? It is important to ensure not only the amount of complaints a company receives, but also in how these issues are taken care of and if they really are solved because, like say Mauricio Vargas, president of Claim HERE, "every company has problems, is good one who can solve them ", does not it?
If you find a problem in service or provision of a company or public agency service, Claim HERE!
Source: Complain Here
To access the site Claim Here, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.