Clipping of news on Brazilian Culture, Law and Citizenship
07/14/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Whoever leaves his home unoccupied for a long period, like a holiday, you can request the suspension of some services. See more about this possibility, which brings a good relief to your pocket, the guidelines below:
Phone - is called temporary shut down and the consumer has to keep up with the payments. The deadline is 30 to 120 days, once every 12 months and there is no charge rate for suspension and reactivation. The monthly subscription can not be charged.
Mobile phone - the suspension can be taken for a period of 30 to 120 days, once every 12 months. There is no cost to the consumer and it is also necessary to keep up with the payments.
Pay TV - can be made for a period of 30 to 120 days, once every 12 months. There is no cost to the consumer and it is also necessary to keep up with the payments.
Water - the term can be negotiated with the concessionaire. There are charges for the removal and reconnection of service.
Electricity - each dealership has specific rules. To check the conditions, the consumer needs to contact the company that serves your area.
In all the above cases, it is necessary to contact the SAC companies to make the request. We guide the consumer to note the number of the care protocol.
For other cases like internet, gym, courses, subscription magazines and newspapers, it is necessary to check the contract or from the supplier whether you can request the temporary suspension and the conditions for this: they charge, how soon and procedures be adopted to carry the request.
Source: Procon-SP
To access the Procon-SP site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.