Clipping of news on Brazilian Culture, Law and Citizenship
 


Consumer News

Magazine Luiza: offer 'gotcha' causes wave of complaints

04/20/2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.




transparent image


Off disappear in time to close the deal

RIO - tempting offers on the site and on Facebook Magazine Luiza's profile seduced avid consumers for good deals. But in time to complete the deal ... There was none of that. They told readers in 30 complaints sent to the Defense of the Consumer GLOBE in recent days.

Screen printed with promotion per customer

Gideon Barbosa Lucena, Rio, was one of them. On Aug. 9, he saw, on the opening page of the retailer's website, a promotional banner offering the Acer E5 R $ 1,090. At the time of closing, however, the equipment cost more than £ 2,000. Consumers printed fabrics and made the complaint to the company, but did not return.


Offer not materialized - the internet Play

In São José dos Campos (SP), Rafael Freitas and Camila Ribeiro Tavares complain ad that promised cumulative discount of 40% plus 13%. But, clicking, were directed to a list of products without the promised discounts.

- I contacted the Magazine Luiza on Monday (6) and asked two working days to return with a solution. But today it is Friday (10) and so far the company has not returned - told Camila.

WHAT DOES THE COMPANY

Wanted by the report, Magazine Luiza sent a standard answer, which reports only that "continually works to prevent the occurrence of faults which, when detected, are immediately corrected.
The company also states that strictly complies with what determines the Consumer Protection Code, because the goal is to provide satisfaction and obtain the loyalty of its customers. "



Source: The Globe

To access the site O Globo, click here.

Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typos.

This article was translated by an automatic translation system, and was therefore not reviewed by people.

Important:
The JurisWay site does not interfere in the work provided by doctrine, why only reflect the opinions, ideas and concepts of their authors.


  Subjects list
 
  Copyright (c) 2006-2009. JurisWay - All rights reserved.