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Consumer waiting five months for car repair and wins damages

08/04/2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.



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The judge of the 1st Special Civil Court of Brasilia condemned an assembler, a retail and an insurer to pay the amount of R$ 5,000 to a customer for damages. There was a delay of five months at the customer's vehicle repair. Appeal the sentence.

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Companies Ford Motor Company Brazil Ltda, Saga Vehicle Trade Park Ltd. and Brazil Vehicles Insurance Company stated that the causes that led to delay in repair was the lack of part in stock and also the complexity of the service.

The judge ruled that, although the mere breach of contract, by itself, does not configure reason for compensation for moral damage, delay of five months can not be interpreted as mere discomfort or annoyance.
He says, "The moral damage reaches the psychic part of the victim, who suffers violation in its tranquility and subtracting your peace of mind."



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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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