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Arezzo respond after the sandal case with brand Via Uno

08/04/2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.




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Arezzo officially responded on the controversy that has engulfed the social networks in recent days.

Yesterday (6), a post of Recife Cynthia Cabral was shared and commented tens of thousands of times.

She used a sandal Arezzo mark only twice, when the sock came off. To his surprise, underneath was a brand insole Via Uno.

Feeling aggrieved, the consumer tries to get their money back sandal.

In a statement, Arezzo replied:

"Arezzo reports that identified, and has been working to correct the mistake in the production of one of its models. The company regrets the incident, is reviewing internal processes to eliminate any new flaws and reaffirms commitment to autencididade of their products."

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On Facebook, users who criticized the mark or asked for an explanation, the brand said:

"We are already in contact with the client to clarify what happened Product is Arezzo, what happened was that during the production of this model, a component - which is originally a smooth leather trimming, used as an extra layer of protection between. the preaching of the heel and the insole. - contained the carimbação another brand, which has led to the mistaken relationship Arezzo reaffirms its commitment to the quality of its products as well as respect for other companies and brands in the footwear industry, and is
working to resolve the issue. Thank you. ".



Source: MSN

To access the MSN site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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