Clipping of news on Brazilian Culture, Law and Citizenship
03/03/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Central Bank
Link to new BC Call Center has local call for nationwide File / Agency Brazil
Customers wishing to complain or ask questions about banking services should call the new Public Attendance Center number of the Central Bank (BC), 145. According to the institution, the previous number, 0800 979 2345, went out of operation.
According to a statement of the monetary authority, with the amendment, the institution fits standard three-digit uniform regulation by the National Telecommunications Agency (Anatel) for utilities. The connection will cost local call to Brazil.
"The change is part of the modernization process of the technological backbone, which aims to improve the service provided by BC to society," says the note. Connections to the Call Center is one of the instruments that the Central Bank uses to consolidate the ranking of banks who bear greatest number of complaints, and complaints made in-person visits.
Source: Agency Brazil
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This article was translated by an automatic translation system, and was therefore not reviewed by people.