Clipping of news on Brazilian Culture, Law and Citizenship
02/04/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Very important element in the relationship between supplier and consumer, the invoice protects consumer rights, if any type of problem with the product or service contracted. Therefore, we prepared a post so that you do not despise this document on your shopping.
It's frustrating to get something to have future problems. The invoice allows the consumer exercises his right to repair and warranty. The supplier is obliged to deliver the document and, if you do not, consumers should demand it and always keep it with care, since the note is signed proof of relationship between the parties.
If the invoice is lost, you can use your purchase receipt (or cash receipt) to enforce their rights, if the repair or replacement of a defective product is required. These documents must have the identification of the goods purchased and the seller (company name and CNPJ).
The invoice shall not be issued only in higher-value purchases. The supplier should send it in to any price product purchases. However, if the value is below UFESP half (R $ 10.62) the supplier is only required to provide notice if requested by the consumer.
Remember that the sale of a product without notice is illegal practice, even if there is discount promise.
Source: Procon-SP
To access the Procon-SP site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.