Clipping of news on Brazilian Culture, Law and Citizenship
27.03.2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Concerts and festivals are great applied when it comes to wind down his head. Not to let the fun turn hassle is worth bearing in mind that our rights in this context. For example, did you know that according to the Consumer Protection Code any information or advertising, must be sufficiently conveyed by any means of communication with respect to products and services offered or presented?
Problems with some company? Claim HERE!
Of the offer must be clear
This means that any consumer interest information (data about the event, establishment where happen, capacity, services offered, etc.) must be clearly indicated. If the maximum capacity is reached, the box office or place of sale must provide written and visibly, the capacity is exhausted and is prohibited from selling tickets at higher than stocking number. (Photo: Reprodção / 2bp)
Tickets
Ticket prices must be posted in a visible manner. It can vary depending on the type of accommodation and distance from the location of the presentation; so make sure you properly about what will buy. In places where different sectors, concert halls must maintain maps with the exact location of the seats relative to the Stage; look look at them at the box office at the time of purchase. As a guarantee, store event promotions announcements and the left-handed, in case of further problems. (Photo: -Reproduction / Uai Goiânia)
Reservations and deliveries at home
On bookings made by telephone, check the payment method and where tickets must be removed. Ask the employee name that is given and / or any password. Deliveries at home, ask about the fees charged by the service and condition payment on delivery of the tickets. (Photo: Playback / Facebook)
Half price
State Law No. 7844 of 05/13/92. All students regularly enrolled in schools of first, second and third degree (primary, secondary and higher) pay half price in theaters, circuses, theater shows, sports, music and entertainment in general. It is mandatory the presentation of student identification card, as issued by the National Union of Students (UNE) or by the Brazilian Union of Secondary Students (UBES), which is valid throughout the State of São Paulo and whose validity is one year. (Photo: Playback)
Amount of the return paid
When the show for which you paid ticket is canceled, your date of realization or changed their capacity is exhausted, you have the right to return the amount paid. The same is true in case of any change in the previously announced schedule. This same law also applies to any change in the announced schedule, or delays in the event. It is very common some concert halls announce particular artist, but at the moment submit another claiming something unforeseen. Or even shows scheduled for a particular time starting late. (Photo: Playback / Guide Rio Claro)
This is because the consumer is the weakest part of this relationship, can not afford problems in providing service purchased, that is, if he buys the ticket expecting to see particular artist if the artist is changed he is entitled to be reimbursed.
It is important to pay attention to the fact that consumer rights go beyond the return of the ticket, but the reimbursement of all expenses incurred by it, such as transportation, lodging and meals.
I felt injured. What to do?
Had any right violated? You can search the company SAC who closed business or Claim HERE! Are posted daily about 25 thousand complaints, which are sent directly to the company that made consumers feel aggrieved over the years companies have achieved a 76% solution of content, enough, is not it? But he knew that claim, even for companies that do not have the custom to respond to complaints by coming Claim HERE helps alert others and prevents them from having the same problem you?
Another way is to go to court, get all the proof of expenses that had to look for a lawyer you trust or Small Claims Court (they have the power to conciliation, prosecution and trial of civil suits of lesser complexity).
Source: Claim Here
To access the site Claim Here, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.