Clipping of news on Brazilian Culture, Law and Citizenship
25/03/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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The consumption of Brazil is increasingly turning to e-commerce. E-bit data show that the industry was worth R$ 35.8 billion in 2014, growing nominally 24% compared to 2013, when sales reached R$ 28.8 billion.
In all, more than 51.5 million unique users, with 10.2 million new entrants throughout the year and more than 103.4 million of orders placed at an average ticket of R$ 347. Despite the retraction the economy, the year 2015promete a nominal growth of 20% to estimated sales of R$ 43 billion.
Although e-commerce has its advantages, such as ease in finding products, search and compare prices more efficiently and all without leaving home, consumers need to be aware of their rights and protect your data as you run the risk of fraud.
According to Director of Sustainable Site, Eduardo Macedo, before heading out shopping at any site, consumers should check out the online store has security seals, with SSL certified. To verify this, just look appears a green padlock or https in the navigation bar. The security seals ensure that the buyer data is encrypted and can not be stolen.
Another guideline is to reach the complaints sites. "Fraudsters sites usually have many customer complaints," said Macedo. Among these portals are the ReclameAqui, the denounce and the complainer; Furthermore, Procon has a "blacklist" of e-commerce with 463 addresses unreliable online stores, some of which are no longer up in the air.
Also check if the antivirus computer is up to date and avoid making purchases from other people's computers or shared, such as houses and cybercafes lan - the device can be programmed to save user data.
The director also points out that consumers should be wary of prices nonstandard. "An announcement of an iPhone being sold for R $ 49 is probably blow. Also be careful with e-mail links, "he says.
Have Procon points out the important search the site to identify the store, like company name, Tax ID, telephone and other forms of contact beyond e-mail, if a problem occurs.
Avoid buying on sites where the only forms of payment accepted are the bank slip or deposit account and print or save all documents evidencing the purchase and the order confirmation (proof of payment, contract, ads, etc.).
The web shopping rights are the same in physical stores, with one difference: the consumer protection code ensures the deadline for return of seven days to the consumer of repentance, so within this period, the product can be returned.
Source: MSN
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This article was translated by an automatic translation system, and was therefore not reviewed by people.