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Procon-RJ autua 13 branches of the supermarket chain Pão de Açúcar

03/24/2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.



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The State Procon on the Secretary of State for Consumer Protection, held on Monday (23/03) Operation Dog Face in the South Zone neighborhoods, and Barra, Recreio and Tijuca. The aim of the operation is to inspect the network branches of Pão de Açúcar supermarkets. The action inspected 13 establishments had been the subject of complaints in the State Procon and all were enacted. The main fault was found adivergência price between what is exposed on the shelves and charged at the checkout.

In the Avenue of
Pão de Açúcar Nossa Senhora de Copacabana, 109, the inspectors found divergence between cash prices and the gondola in four products. A consumer who bought a lychee package, candy box, one Colomba Pasquale and an intimate soap this supermarket, without comparing the price offered with the amount payable in cash, would have a loss of R $ 6,74.Além addition, the establishment does not have a copy of the Book of Complaints, established by State Law 6.613 / 2013.

The other addresses on the network that also had divergence in prices were those located at Av. NS Copacabana, 1017 and Rua Barata Ribeiro, 189 in Copacabana and located in the Marques de Abrantes Street, 165, and Volunteers of the Homeland, 311, in Botafogo .In action Monday were discarded a total of 26kg and 534g of food unfit for consumption.

Review of Operation: Dog Face:

1 -
Pão de Açúcar (Rua Dr. Satamini, 164 - Tijuca): There was no specification products in the area of handling Bakery: 5kg and 300 g of nuts and 400g of Tuscan sausage. Expired products in the area of handling the cold room: 2 kg and 600 g of pizza dough and 2kg and 200 g crumb alcatra.Ausência the Reclamações.Ausência Book of CBMERJ certificate. Was given within 48 hours under penalty of disqualification. Water potability certificate expired on 28/01/15.

2 -
Pão de Açúcar (Marques de Abrantes Street, 165 - Botafogo): There were price differences between the exposed shelf and charged in boxes (the 1 kg of soap on the shelf cost R $ 7.69 and cash cost R $ 8.25 ) and (1kg oaçúcar on the shelf cost R$ 2.35 and passing on cash cost R $ 2.49) .Ausência the Complaints Book. Dial the 151 Poster absence.

3 -
Pão de Açúcar (Rua José Linhares, 245 -Leblon): Complaints book of Absence.

4 -
Pão de Açúcar (Av NS Copacabana, 1017.): There were price divergence on the shelves and charged on cash (bonbon box on the shelf cost R $ 13.90 and passing on cash cost R $ 15.55) .Ausência the Complaints Book.

5 -
Pão de Açúcar (Av NS Copacabana, 749.): Complaints book of Absence.

6-
Pão de Açúcar (Street Volunteers of the Homeland, 311- Botafogo): There were divergent preçoentre the product displayed on the shelf and charged on cash (soy beverage on the shelf cost R $ 6.59 and passing on cash cost R $ 6.99). Absence of complaint book.

7- Pão de Açúcar (Rua Senador Vergueiro, 135 - Flamengo): loser Product: 800 g coverage. Product unspecified: 6 kg of meat. Complaints Book absence. Dial the 151 Poster absence.

8-
Pão de Açúcar(Av of the Americas, 19019, lj 108 - Bandeirantes Recreation.): Unspecified products in butcher's handling area: 754g of topside and 602g chicken thigh. Product overcome found in the frozen camera: 300g of pumpkin soup. The fish were exposed to direct user manipulation: 1 kg and 290 g of tambaqui and 1kg and 188g of discus. Door damaged cooled chamber, within 20 days for repair, under penalty of disqualification. Complaints Book absence. Lack of potable water certificate, within 15 days for presentation.

9.
Pão de Açúcar (Rua Jardim Botanico, 674 - Botanical Garden): Dial the poster Absence 151. Complaints Book of Absence. 1kg and 6kg of ground beef were found in the tray next to the machine, without the consumer's request. Within 48 hours to present the CBMERJ certificate under penalty of disqualification.

10-
Pão de Açúcar (Av of the Americas, 900 - Barra da Tijuca.): Found 3 kg and 500 g of croaker exposed and handled directly by the consumer. Lack of potable water certificate, within 15 days for presentation. Complaints Book absence.

11.
Pão de Açúcar(Av NS Copacabana, 109 lj A.): There were divergent preçosentre the products displayed on the shelves and charged in boxes (lychee on the shelf cost £ 9.99 and passing on cash cost R $ 10.99 ); (Caixade candy on the shelf cost R $ 13.90 and passing on cash cost R $ 15.55); (Colomba on the shelf cost R $ 14.90 and passing on cash cost R $ 15.99); (Intimate soap on the shelf cost R $ 14.90 and passing on cash cost R $ 17.90). Complaints Book absence.

12.
Pão de Açúcar (Rua Barata Ribeiro, 189 - Copacabana): There were divergent preçoentre the product displayed on the shelf and charged on cash (lychee on the shelf cost R$ 9.99 and passing on cash cost R $ 10.99) . Complaints Book absence.

13-
Pão de Açúcar (Av. NS Copacabana, 493): There were divergent preçosentre the products displayed on the shelves and charged in boxes (lychee on the shelf cost R$ 9.99 and passing on cash cost R $ 10.99); (Colomba on the shelf cost R $ 14.99 and passing on cash cost R $ 15.99). No complaint book.


Source: Procon-RJ

To access the Procon-RJ site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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