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Consumer sends mobile technical assistance and gets back a stone

03/19/2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.




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In Araxá, in Alto Parnaíba, the hostess Mirian Fatima de Souza sent a cell phone for service and when it should receive the unit back by mail, rather than the phone, for Mirian's surprise, there was a stone .

According to the consumer, the match was raped and so went to the police. The case was referred to the civil police and is being investigated. The housewife told that forwarded the phone to a service facility in Uberlândia, but had a bad surprise when opening the Sedex box. "It was a boring thing because we get in the expectation that the phone will arrive, which is all well and suddenly you are faced with one stone," he said.

According to her, as she realized that he had been deceived went to the door of the house to try to talk to the postman, but he was gone.

The Civil Police opened an investigation to investigate the crime and not rule out any possibility. "We will make arrangements to get to the responsible person. I do not discount the possibility of having the involvement of an employee of the Post Office, but may also have been a fraud where the victim may have been mistaken for a service that does not exist, "said the sheriff Conrado Costa da Silva.

The sheriff says people should be careful when receiving an order. "You have to check if it is violated in front of the postman himself, and if any violation signal or receive. Communicate the postman and say do not receive the goods, "directed.

Note Post
The Post Office press office reported that the client should formalize a detailed request in the Call Center to the company evaluate what happened and take action.

The request for information can be made from Monday to Friday until 20h, and on Saturdays until 14h on 0800 725 0100.

 
Source: Scenario MT



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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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