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Tourism

The best airports in Brazil in the opinion of passengers

30/01/2015

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 



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Check in at Viracopos Airport in Campinas

The Viracopos airport in Campinas (SP), was considered the best airport in Brazil by passengers, according to research by the Civil Aviation Secretariat (SAC) released today.

This was the first time a given airport reached the top spot since the survey began to be made quarterly in 2013.

Have the Guarulhos airport, the largest in the country, had the second worst score in the ranking of overall passenger satisfaction. The Cuiaba Airport is what most displeased passengers in the last quarter.

The 15 airports chosen for the research are those in cities linked to international events such as the Confederations Cup in 2013, World Cup in 2014 and Olympics in 2016.

Data collection was conducted between October and December 2014. The passengers, who were interviewed in the areas of loading and unloading, had to assess airports on 48 criteria and given several notes could 1-5.

In total, we interviewed 12 992 passengers of domestic and international flights.

In the photos you see the overall satisfaction score for expensive airport (criterion by which they were ordered) and also the grade from the cleaning criteria for bathrooms, waiting time to pick up the luggage and friendliness of the staff.




Source: Survey

To access the exam site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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