Clipping of news on Brazilian Culture, Law and Citizenship
01/16/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Administrative proceedings were initiated by the State Procon after a user to report lack of refrigeration in one of the wagons
Rio - an administrative proceeding was instituted against MetrôRio after a user report, video, the cooling in one of the wagons did not work well in the rush hour at the start of Wednesday night. The passenger reported the problem in the composition at the time of Glory season. According to a spokesperson of the concessionaire, the problem has already been solved in that car the same day showing the defect.
The act provides that the MetrôRio present his defense in a period of 15 days. If it is not accepted by the legal department of the State Procon, the concessionaire will be fined and the amount will be calculated based on the economic report based on the gross revenues of the utility of the last three months. On the defense to be submitted, the advice of MetrôRio reported that the legal department is already aware of the situation and "present defense before the Procon within the given time."
In midsummer Rio, when temperatures easily exceed 40 ° C, the lack of air conditioning in a composition crowded and where windows can not be opened can generate serious problems for users, according to the State Procon.
Photo: Gustavo Ribeiro / Agency Archive The Day
Also according to the organ, Article 6 of the Consumer Protection Code (CDC) guarantees the basic right to adequate provision of public services in general. In addition, the CDC also states that public bodies or their dealers are required to provide efficient and secure services.
Temperature in the old compositions of Line 2 reaches over 34 degrees
Who commute on Metro Line 2 already know: we must avoid the old compositions, called "azulzinhos". The air conditioning does not support these trains both heat and the passenger feel like you're in hell itself. On Wednesday, at about 17.30, the thermometer taken by DAY report recorded temperature of 34.6 degrees, when appropriate, in the dealership, is 23 degrees.
"This ancient composition looks like a sauna," complained the maid Claudia Barros, 33, a resident of Pavuna: "At the time I return from work only has the old subway." To beat the heat, she shook with a newspaper.
The thermometer registers 34.6 degrees in an 'Bluey'
Photo: Flora Castro / Agency The Day
In a statement, the MetrôRio said that "the old trains are scheduled to operate all the time with an average temperature of 23 ° C, however, contact with the crushed stone (which in summer reaches up to 72 ° C), the drought period rainfall and the opening and closing of doors at stations can harm the performance of the equipment and cause the feeling that the air conditioning is faulty - mainly in surface stretches. "
According to the concessionaire, a task force was set up to general inspection of air conditioning systems, "both preventative and corrective." "When a problem is detected, the composition is withdrawn from circulation and sent to the Maintenance Center," said MetrôRio.
"To help quickly locate and share the maintenance team," the utility asks where possible, users enter the car number (located next to the doors and the top of the car) in the customer service numbers, 0800 595 1111 or 4003-2111.
Source: The Day
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This article was translated by an automatic translation system, and was therefore not reviewed by people.