Clipping of news on Brazilian Culture, Law and Citizenship
06/01/2015
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
wording
More than 24 hours without light, three days without care or worse, without power for over 50 hours. These were some of the more than 130 complaints from consumers against AES Eletropaulo in the first weekend of the year in Claim HERE. Saturday, 3 day, to Monday, 5th (until 11h43), 137 complaints were registered. The lack of light is among the main problems.
The numbers were record compared to 2014 and 2013. In the first week of end of 2014 - from 4 to 6 January - 30 complaints were recorded. In 2013-5 January 7 - were 21 complaints.
Is suffering from power outage? Claim HERE!
The day the Claim HERE reported more problems in this first weekend of the year was Saturday, 3. A Carapicuíba client, in Greater São Paulo, said that from the 1st to 18h lost power. "The 0800 Eletropaulo gives no information. We lost all the food that was in the fridge." The complaint was made to 21h16 on Saturday with the title. "No power for 50 hours and unattended AES Eletropaulo."
According to Claim HERE data, AES Eletropaulo has met 85.7% of its customers in the last six months, 60.1% of solved cases. Consumers perceive the company "bad" in attendance.
From the end of December to early 2015, many cities of São Paulo reported falling trees due to the heavy rains, which may have compromised the service provided by Eletropaulo.
Source: Claim Here
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typos. transparent image
This article was translated by an automatic translation system, and was therefore not reviewed by people.