Clipping of news on Brazilian Culture, Law and Citizenship
12/11/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Sabrina Craide - Reporter Brazil Edition Agency: Fabio Massalli
Starting tomorrow (9), operator of customers who use the Hi all mobile internet package that was hired will have the drop shipping service. The change will apply to customers of prepaid plans and operator's control. Who wants to continue with internet access should rehire the data packet or hire a separate add-on package. Other operators will also adopt the change in the system this year.
The change in the collection of the internet after the end of the franchise was initially adopted by the operator Vivo in November. Before, when the client franchise reached the limit, had reduced speed, but not suspended. According to Hi, the end of the reduced speed, coupled with the new collection by additional packages model, is a global trend for ensuring better browsing experience to mobile internet users.
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From the 28th of this month, customers in the course of prepaid plans and control will also have the Internet blocked after reaching the data limit on the plan. For online browsing, they can purchase additional franchise packages. According to the course, customers are being informed of the new measures, which will allow customers to use their internet packages always at high speed without reducing it after consumption of your franchise.
Vivo, which began to change the states of Rio Grande do Sul and Minas Gerais, will expand the strategy from the 30th to the prepaid users and control of Acre, Amapá, Amazonas, Federal District, Goiás, Maranhão, Mato Grosso, Mato Grosso do Sul, Pará, Rondônia, Roraima and Tocantins. The company says it has warned customers about the adjustment in the plans, to be implemented in the coming months for customers of prepaid plans and control of other states, as well as for post-paid users.
TIM will adopt blocking access to the internet after the consumption of the franchise only to customers who join the supply Control Whatsapp, which guarantees unlimited messaging through the application. The operator says it continues to evaluate the different possibilities and provides no adjustment to their current plans. "Customers require ever higher deductibles and a high quality Internet experience and in that context, the speed reduction model after consumption of the packages can create a negative perception of the service," says the operator.
According to the National Telecommunications Agency (Anatel), industry rules allow companies to adopt various types of deductibles and charges, but the Rights of General Regulation of Telecommunications Services Consumer determines that any change in services and offers plans should be communicated to the user by providing, at least 30 days.
Source: Agency Brazil
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This article was translated by an automatic translation system, and was therefore not reviewed by people.