Clipping of news on Brazilian Culture, Law and Citizenship
04/12/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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BRASILIA - From January next year, mobile phone companies, mainly TIM, Hi, Claro and Vivo, will have to increase the quality of 2G data transmission network. Another option will accelerate the country's migration users who still use this technology for 3G data network, which has higher speed. This will be one of the items which will include the "New network performance criteria", which is being finalized by the National Telecommunications Agency (Anatel). By the end of August, the country had 129.3 million 2G access, which represented 46.63% of the market data.
- We want new indicators that reflect the experience of users. All they should have the quality service - said the superintendent obligations Control of Anatel, Roberto Pinto Martins.
The new criteria will replace the "National Plan for Telephony Service Provision Improvement Action Mobile" imposed by Anatel two and a half years after the injunction that suspended the marketing of chips operators.
Not all companies met over the months all the targets set by the agency. Among them an "access fee data network 98% of attempts by users." Thus, consumers still have many difficulties in accessing the mobile internet.
Monitoring the quality of services and performance of companies will also be modified, explained Roberto Pinto Martins, and this expanded form.
It was made taking into account the Brazilian states and 81 cities. From now on, will be monitored all municipalities in the country, and so will have greater coverage.
The superintendent said that Anatel intends to take stock of two years of the "National Action Plan Delivery of Improved Mobile Telephone Service" before Christmas, and will open administrative proceedings against companies that failed to meet the targets. But there will not be any restriction on sale, because it only works in the short term.
Between July 23 and August 3, 2012, Anatel suspended the sale of chips TIM (19 states), Hi (five states) and Claro (three states). The decision to suspend the trade, according to experts, was based on a national analysis of indicators on problems with network, call interruption and poor quality of care.
Read more about this inhttp://oglobo.globo.com/economia/defesa-do-consumidor/a-partir-de-2015-anatel-vai-exigir-mais-qualidade-da-rede-de-dados-das-empresas-de-telefonia-movel-14736719#ixzz3KwFKODj9
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Source: The Globe - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.