Clipping of news on Brazilian Culture, Law and Citizenship
12/03/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Today is International Day of People with Disabilities, and to remember the date, we will address some laws that provide for the priority seating, a very important right for anyone with limited mobility or any kind of disability and that must be respected.
Municipal Law (São Paulo) 11,248 / 92, regulated by Decree 32,975 / 1993, says that all commercial establishments, service providers as well as those involving customer service should offer differentiated treatment to people with disabilities, the elderly, pregnant women, and accompanied by infants.
But the Federal Decree 5.296 / 04 is more focused on the rights of people with disabilities. It regulates Law 10.048 / 00, which determines the priority attention also to the elderly aged over 60 years, pregnant women, nursing mothers and persons accompanied by infants. However, there are some specific settings.
The Decree lays down general rules and basic criteria for the promotion of accessibility for people with disabilities or reduced mobility in public bodies; providing dealers utilities (water, electricity, telephone, for example); financial institutions and healthcare facilities.
Also part of the obligation that, in serving this audience, make it available companies: preferential use of marked seats; spaces and facilities accessible; care services for people with hearing disabilities; disclosure, rather visible, the right of priority seating for people with disabilities or reduced mobility; intake manifold and guide dog of stay, etc.
Another important issue is that the decree makes clear the concept of immediate and priority attention: "It is understood by the immediate care given to persons referred to in art. 5 (for people with disabilities and reduced mobility), before any other, after completion of the call that is in progress, observing the provisions of the Elderly "(which is another law that provides this type of service).
Already in emergency health facilities services, the priority determined by the Decree is subject to the medical assessment which will define the severity of each case.
Knowing what your rights are, be sure to demand them.
Source: Procon SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.