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Procon conducts surveys in 300 bank branches

30/05/2014

This article was translated by an automatic translation system, and was therefore not reviewed by people.





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The Procon Campinas filed 358 cars between offense and reporting against banks in the city. The tax court held the 300 steps between January and May this year . In a ranking of number of cars plowed , the top three were from Banco Itaú , with 113 ; Santander , Bradesco and 73 who received 58 .

Efforts were made based on complaints ( 76 ) , routine ( 161 ) and returns to verify that violations had already been reported previously corrected ( 63 ) . There were also 161 routine inspections . Of the 358 cars issued , 273 were of infringement, that is , are subject to penalty under the law breached . The other 85 refer to the notification file , which determine the banks to take the steps required by the legislation infringed .

Most assessments were installed at bank branches in the center . 58 Then comes the Cambuí ( 28 ) and Baron Gerard ( 23 ) neighborhood. Most frequent irregularities were against 12.889/2007 bylaw , which states that banks have seats for their customers .
Have poster with the lack of data resulted in 72 Procon irregularities , as well as the absence of poster ( 50 ) prohibiting the bundling of products or services , determined by Law No. 14,353 of 2012.

 

More details about the procedure can be checked here .


Source : Procon Campinas

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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