Clipping of news on Brazilian Culture, Law and Citizenship
26/05/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
Consumers complain about improper collection services in the cell line unsolicited Photo: LEE JAE - WON / REUTERS
RIO - The Federal Prosecutor in Goias ( MPF / GO ) filed a lawsuit against course , Hi , TIM and Vivo for companies to suspend billing for services not contracted by customers of prepaid lines . According to the MPF , consumers complained that , after doing recharge credits , receive SMS on charging R$ 4.99 a supposed hiring . Generally it is Value Added Services ( VAS ) , which are games , videos , songs , text messages and multimedia and web browsing . For ministry , this practice is unfair.
In the lawsuit , the MPF / GO asks that charges for services not contracted and activation of unauthorized services are suspended immediately , under penalty of a daily fine in the amount of R$ 1000 for each SVA activated without the user's permission . Also calls for joint obligation of operators to pay R$ 50 million as collective moral damages , an amount that shall be reverted to the Fund for the Defense of Collective Rights .
Investigations undertaken by the MPF / GO started the year last year , from the analysis of several consumer complaints reported in the complaint on the internet site . The MPF concluded that both mobile operators as third parties with which they develop partnerships in the provision of services called aggregators , derespeitam the legal system to inundate consumers with unsolicited services and charging for them . Furthermore, they found that the National Telecommunications Agency ( Anatel ) , constitutional and legally responsible for regulating the activities of mobile telephony and curb practices detrimental to consumers , would be omitting the inspections and assessments .
For the prosecutrix Mariane Guimarães de Mello Oliveira, plaintiff in the lawsuit , " a previous request by the consumer is essential for the provision of any service provided by the supplier . By offering unsolicited services by consumers , the defendants incur malpractice because , taking advantage of the vulnerability of the poorer workers , and manipulate your will call into question the autonomy of the will . "
The Value Added Services is not confused with telecommunications , but is rather an incidental feature that adds new features related to the flow of information managed by a mobile device . Currently , this type of service can be developed both by operators and by aggregators , which are people who have signed partnerships with them .
Source : The Globe - Online
Our news are taken in full from our partner sites . For this reason , we can not change their content even in cases of typos .
transparent image
This article was translated by an automatic translation system, and was therefore not reviewed by people.