Clipping of news on Brazilian Culture, Law and Citizenship
26/05/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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A new law passed in the state of São Paulo determines times and days that companies may collect debts by telephone to consumers . The law provides that the links to the collection of debts should be held Monday to Friday from 8am to 20h and Saturday from 8am to 14 hours. On holidays the calls are sealed .
The determination was approved last Thursday ( 22 ) by means of a law grounded in the Consumer Protection Code which, among other things , prohibits the use of any procedure that interferes with work, rest or leisure in consumer collections debts .
The supervision from the companies fit the Procon - SP Foundation , an agency of the Department of Justice and Defense of Citizenship , which will also receive any complaints from consumers through its service channels .
Source : Procon SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.