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Supermarkets: same product, two prices

24/03/2014

This article was translated by an automatic translation system, and was therefore not reviewed by people.





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If possible , consumers should note the time of purchase prices Photo: Marco Antonio Teixeira / Ag , a_a ð , æ ¬ ¢ ncia The Globe

RIO - Research done by the Brazilian Institute for Consumer Defense ( IDEC) in five supermarket chains (Extra , Sugarloaf , Probe , Carrefour and Walmart ) stores shows that the products pass the box requires attention. In all been identified divergence between the values announced in gondolas and recorded by optical reader . The network with the largest number of products with different prices was the Sugar Loaf, where the problem was identified in nearly a quarter ( 24 % ) of the verified goods. The price difference in store network reached 31 % more in place in relation to the value offered a can of powdered milk . If taken into account the discrepancy in prices of the basket of goods valued - with between 45 and 46 items - the largest found in Carrefour : 47 % . According to the Consumer Protection Code ( CDC ) , in case of divergence the information , the consumer has to pay the lowest price . In Rio , since January 15 , is in effect an agreement that gives supermarket shoppers the right to take a free product unit with two prices .

- When this happens , the store is required to repair the consumer. Otherwise , he should seek the Procon and denounce - alert the technical manager Idec , Thadeu Carlos de Oliveira .

Identify higher price than the price offered is not so simple , Oliveira recalls. Requires attention, and disposal. Is to write down the prices to get the products on the shelf and compare them to pass the box, is to check one by one in optical readers , which must be arranged by the store . Besides the difference between the value in the gondola and registered in the system , the survey found duplicate values by the existence of more than one label for the same product , each reflecting a cipher . Another problem is the willingness of the price . Not always the closest to the item that is the merchandise .
- In this case , the consumer can be misled by associating the label closest to the product - highlights Oliveira .


 
Source : The Globe - Online

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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