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If delivery fails, patron of Rio can reschedule it with date and time

03/10/2014

This article was translated by an automatic translation system, and was therefore not reviewed by people.





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If the supplier fails, consumers may determine time of delivery Photo: Pedro_Kirilos / O Globo
 
RIO - was published in the Official Gazette of the Executive Branch , yesterday , Law 6.696/14 , which offers consumers the State of Rio dissatisfied an appeal with the delivery of services or products . Now , when the supplier does not meet the combined shift , consumers may reschedule the visit with time.

The author of the bill , Rep. André Ceciliano (PT ) states that the standard provides consumers with an assurance which often loses the day awaiting suppliers .

- Often when you score a repair or an installation , the consumer is waiting and nobody appears . Lost time and workday. The idea is that in such a case , the day and time of delivery shall be stipulated by the consumer - defined the parliament .

The new rule , which originated in the law 1.901/12 project, approved by the Legislative Assembly of Rio ( Alerj ) , adds the right in the text of the law providing for delivery in three shifts , morning , afternoon or evening ( 3.735/01 )
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Read more about this in http://oglobo.globo.com/economia/defesa-do-consumidor/se-entrega-falhar-consumidor-do-estado-do-rio-podera-reagenda-la-com-data-hora-11810698#ixzz2vZU1YOK9
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Source : The Globe - Online

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