Clipping of news on Brazilian Culture, Law and Citizenship
05/02/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Embratur will Senacon and printed in Portuguese , Spanish and English with information about the rights safeguarded by the Brazilian legislation , useful telephones and the main sites of care Procons
Brasilia 02/03/14 - Actions to ensure the protection and defense of the rights of the tourist consumer during the World Cup and after the event part of the signed agreement, on Tuesday ( 3 ) , between the National Secretariat of the Ministry of Consumer Justice ( Senacon / MJ ) and Brazilian Tourism Institute ( Embratur ) .
The federal government will distribute the 12 host cities of the World Consumer Tourist Guide. Prepared by Senacon and Embratur , printed will be distributed at airports and major tourist centers of the host cities .
The trilingual stuff - Portuguese , Spanish and English - will bring about consumer rights safeguarded by the Brazilian legislation and the phones and major sites of care Procons and other defense agencies .
The agreement signed by the President of Embratur , Flavio Dino , and the National Consumer secretary , Juliana Pereira , aims to promote the exchange of information and joint actions to improve the performance of activities and ensure consumer protection in the context of tourism .
" We are meeting here two expertises : consumer protection and the promotion of tourism and the image of Brazil abroad," said the National Consumer secretary of the Ministry of Justice , Juliana Pereira .
" Consumer relations directly influence the image so that the tourist destination and it will transfer to your overseas friends ," added the president of Embratur , Flavio Dino .
During the signing , Juliana Pereira highlighted the partnership with Embratur , signed from the creation of the National Consumption and Citizenship ( Plandec ) , which established the Technical Committee on Consumer and Tourism . " The actions that will be promoted between Senacon Embratur and are focused on the consumer as tourist. The researches carried out by the Institute are of fundamental importance to support the work of consumer protection , " the secretary said .
According to Senacon , the federal government is committed to fulfilling one of its legislative powers and charge the tourist industry excellence in service delivery . Therefore created the Technical Committee on Consumer and Tourism . The committee is coordinated by the Ministry of Justice and composed of members of the Ministry of Tourism , Department of Civil Aviation , Ministry of Health , Ministry of Transport , Embratur , ANAC , Infraero , ANTT and ANVISA . The Plandec was launched by President Dilma Rousseff , in March , and brings a set of measures to ensure improvement in the quality of services and consumer rights .
Source : Ministry of Justice
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This article was translated by an automatic translation system, and was therefore not reviewed by people.