Clipping of news on Brazilian Culture, Law and Citizenship
02/10/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Jessica uses the internet to your advantage at the time of purchase
Legwork to find the best price today is just a reminder to the lawyer Jessica Alves , 22 . Websites, blogs and videos on the internet are the new weapon to save her and not fall into pierced when buying the most diverse product or hire a service provider .
- I like to see the opinions of other people and make sure that I am paying a fair price - the attorney explains .
The trend of using the virtual world to guide purchases , even in physical stores , is relatively new , but has spread rapidly to ride in the popularization of smartphones , tablets and computers .
To facilitate the work of those who want to save money and choose the best products by searching the internet , EXTRA prepared a guide showing the main tools available today .
Alan Cooke , 24 , is a former fan of virtual shopping and , based on their experiences and those of friends , created the site Batecabeça ( www.batecabeca.com ) , which lists trusted sites and online deals.
- Previously , people had to spend hours going from store to store . Today , with the internet , you can visit various websites in minutes - compares the boy .
Brazil is the most complains on social networks
The internet is also used to demonstrate dissatisfaction . A survey by Accenture Global Consumer Survey taken in 52 countries reveals that the Brazilian consumer is what most complains on social networks about products and services . According to the survey , 42 % of internet users have consulted have posted complaints about consumer experiences .
The site is one of ReclameAqui that became a reference in recent years . In 2013 , the site recorded 5.05 million complaints . Of this total , 72 % were resolved by companies within three days .
- Companies have realized the importance of complaints on the internet and started running back to improve customer service and actually solve the problem as quickly as possible - explains Mauricio Vargas , founder of ReclameAqui .
The graphic designer Robson Cortez , 30 , agrees :
- I complain on websites more efficient than contacting the Customer Service businesses.
Read more : http://extra.globo.com/noticias/economia/aprenda-usar-internet-como-aliada-nas-compras-para-poupar-nao-cair-em-furadas-11544227.html#ixzz2svAImsLQ
Source : Extra - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.