Consumer News

Starting today, a product with different price on the shelf and box go free in supermarkets

01/15/2014

This article was translated by an automatic translation system, and was therefore not reviewed by people.

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Consumer must be aware of the price of the product to pass the box Photo : Peter Mountain / O Globo

RIO - Starting today , consumers who find differing values between the advertised price on the shelf and logged in more than 300 supermarkets in the state of Rio box may take the product for free. Called " Eye on the price ," the campaign is the result of an agreement signed between the Public Defender Rio , the organs of the State System of Consumer Protection and the state associations and Brazilian supermarket ( Asserj and Harbors) .

- When we do a price change in the system , sometimes by an employee fails , the price on the shelf takes to be updated , and then the error occurs . Consumers who are careful and check the difference in passing the products on the box will be gratified with the gratuity - underscores Aylton Fornari , president of Asserj .

To be eligible to take the product without paying for it , the consumer must identify the price difference prior to making the payment, and search for the manager or the person responsible for the establishment to inform you about the problem . Regardless of the amount you want to take the product found with different price, the consumer will only receive a free unit. That is, if the customer wants to buy more than one unit , the first go free , but the rest will have the lowest price computed .

The initiative does not include products of sections of textiles, electronics, audio and video equipment or vehicles .

Supermarkets that integrate the campaign will be identified with signs . According Fornari , 317 stores of various networks across the Rio State signed the agreement .