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Procon Answers: Back to School

14/01/2014

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Based on the major questions of our readers , we have prepared this material that aims to guide parents and caregivers about their rights .

 

1. Is it right to charge school enrollment and twelve monthly payments ?

 

A.: Yes Enrollment is nothing more than a portion of the annuity or half-yearly . On signing the contract, it is agreed a total value, which is usually divided into twelve or six equal installments in accordance with the educational system of the institution . However , there may be other ways to pay the amount established , but may not exceed the total contract .

 

2 . After signing the contract the school will adjust the total contracted amount ?

 

A.: No. contractual clause establishing adjustment or revision of the value of the annuity or semiannual installments of less than 12 months , from the date of its attachment will be null .

 

3 . If a student leaves the school, the consumer is entitled to refund of registration ?

 

R. : The student or guardian has the right to refund you the title registration , when the request of termination occurs before the beginning of classes .

 

The retention of part of the amount due to administrative costs may occur , provided that there is transparency and does not affect the balance of the contractual relationship : the student / guardian must be adequately informed prior , with the educational establishment justify the withholding percentage .

 

A claim may be included in the request for termination , which must be made in writing , in duplicate , one filed .

 

4 . I have more than one child in the same school , the institution is required to give me some discount ?

 

R. : Decree- Law No. 3,200 , of April 19, 1941 , determined that any taxes and fees charged to students from high (old secondary) , normal and professional education shall be reduced for families with more than one child . Thus , for the second child the reduction should be 20 % to 40 % and the third to the fourth and following 60 % .

 

However , this does not apply to elementary school and , despite not having been repealed , there are judicial decisions ( including the Supreme Court ) opposed the application of the Decree . Consumers who want to receive this discount, you must join a lawsuit

court .

 

5 . What can be asked at the school supply list ?

 

A: The school may only require the materials used for the daily teaching activities of the student ( sheet of bond paper folding , gouache , pencil , pen , eraser , etc. ) , enough with the activities to be practiced during the year amount school .

 

According to the Law 12.886/2013 can not be included in the list of materials collective use : hygiene and cleaning fees or to meet cost of water, electricity and telephone , for example.

 

Having plenty of material requested , it must be returned to parents or guardians at the end of the school year .

 

6 . The school can determine brands and stores to buy the stuff?

 

R. : A list of school supplies should be made available so that consumers have the freedom to find prices and brands . In this way , the school can not require parents to purchase school supplies of a particular brand or impose purchase on the college itself or in any other store , thus respecting the right of consumer choice .

 

Attention! Some educational institutions use handouts as teaching material . Only for this item can be purchase requirement in certain establishments or at the school.

 

7 . The school may fail to provide the list and charge fees for school supplies ?

 

A.: No. The school should provide the list to parents or guardians , and it is they who should choose to purchase requested products or pay for the package offered by the school .

 

8 . The consumer is required to purchase the uniform at School ?

 

A: Only if the school has a properly registered trademark may establish that the purchase is made at the school and / or other pre -determined venues.

 

Law 8.907/94 determines that the school should adopt criteria for choosing the uniform taking into account the economic situation of the student and his family , as well as the weather conditions of the city in which the school operates . The model of the uniform can not be changed sooner than five years of its adoption .

 

9. The school may withhold school records or inscribe the name of the defaulting consumer at the SPC ( Service Credit Protection ) ?

 

A: The school can not apply sanctions as pedagogical prevent access to the classroom , suspend evidence , retain school records , among others . Not even disclose the name of the student or borrower contractor, so there is no embarrassment or vexatious exposure.

 

For the Procon - SP , the negative name of the consumer along with the records of the credit crunch is abusive. See more on the topic here .

 

10 . Charges may be applied for transportation when the student is missing?

 

A: In case of a missing student proportional discount price is a matter to be agreed between the parties . However, if there is any problem with the vehicle or the driver himself , the service should be provided through another driving / driver, with the same safety standards . See more here .

 

 

Source : Procon SP

 

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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