Clipping of news on Brazilian Culture, Law and Citizenship
09/01/2014
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Who performs daily commutes by bus , subway or train in the big cities of the country often complain of uncomfortable situations that need addressing . In search of solutions for better quality in the services offered , IDEC ( Brazilian Institute of Consumer Protection ) has launched a campaign that encourages users to demand their rights as citizens .
# Chegadeaperto The initiative was developed with the support of ClimateWorks Foundation and has a Facebook page . In social network , the group uses humor to draw attention of the rights that all users have and often do not even know . One shared , for example , takes pictures the following message : " If you did not reach your destination , the vehicle broke down , it traveled part cramped your back passage ."
For the researcher Idec, João Paulo Amaral , a quality public transportation is a right guaranteed by the CDC ( Consumer Protection Code ) , but we need to mobilize society for the changes to occur .
Security, information and quality are the three points in favor of featured users at CDC . Regarding security , the booklet says is right , the structure and safe driving in the transport of passengers , as the fire brigade and matching speed , as in the item information is necessary for guidance accessible user channels and immediate reports on cases of delay or inconvenience during the journey , the third point is the quality , which relates to the user's health , ensuring accessibility for the disabled, appropriate temperature and space as well as time scheduled trip.
The level of contempt for public transport users varies among Brazilian regions , only in Sao Paulo and Belo Horizonte , for example, rose 146 Idec irregularities in services by bus and subway. The group invests in the population initiative to improve the quality and thus improve urban mobility with more people opting for more sustainable means of locomotion.
* Via CicloVivo
Source : Uol - Modern Consumer
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This article was translated by an automatic translation system, and was therefore not reviewed by people.