Clipping of news on Brazilian Culture, Law and Citizenship
12/06/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Image : SXC
By Marina Lopes Luco ( intern in Social Communication)
Buy pieces of clothing and shoes is common , especially around holidays but we are not always aware of our rights . Before you go shopping , pay attention to the tips of Procon- SP :
- The good old price research can not be forgotten . Furthermore , it is important to be aware of the different payment methods offered, the store must inform the amounts in cash and term (if this option ) in a clear, precise and easy viewing for the consumer ;
- Do not rush when choosing , because the product can not serve or not go down well and the shop is not obliged to exchange the product for reasons of taste or size ;
- If it undertakes to make changes , it is important that prior notification of the conditions to make the change ( how many days after purchase restriction weekdays , necessary that the product contains the label , etc. . ) . See more on the topic here .
- It is not mandatory that the establishment accepts checks or cards . If accepted, there can be no restrictions on the values accepted in the case of credit card payments . or in the case of checks, it can not be denied acceptance because of recent account, for example ;
- Is important to remember that third party checks may be rejected and the supplier is entitled to ask for photo identification for check payments and card .
Buying thrift
Buy clothes at thrift store is a good option for those who want to save money , after all prices are usually more affordable . But it is important to pay attention to some details , such as :
- Requires that all defects that clothing can contain are documented in writing;
- Even pieces already being used , the consumer has 90 days to complain of defects in clothing , since he has not been informed of them before, or other defects that were not apparent at the time of purchase;
- Is also important to pay attention to these establishments exchange policy. See more about thrift shopping here .
Internet shopping
When it comes to shopping online , you need a special attention because this service generates many consumer complaints . Take care as:
- Avoid buying on sites that are listed as not recommended prepared by Procon - SP ;
- You have the right to give up regret the purchase within seven days , contact the date of purchase or receipt of the product ;
- Be cautious about giving out personal information (such as credit card number and social security number, for example) . Install antivirus and firewall (a system that prevents the transmission and / or reception of harmful or unauthorized access ) and keep them updated ;
- avoid performing online transactions on public computers ;
- Print or save all documents evidencing the transaction .
Important ! regardless of where you will buy, require the invoice !
Source : Procon SP
Our news are taken in full from our partner sites . For this reason , we can not change their content even in cases of typos .
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This article was translated by an automatic translation system, and was therefore not reviewed by people.