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Four consumer rights in home improvement

11/25/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 



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Check out the tips of Procon Campinas to save and have no problems with the purchase and delivery of building materials

With the end of the year approaching , it is common for families to initiate reforms leave renewed for the festive period , with a little extra help from the thirteenth salary , you get paid by companies house this month . To help consumers save money and have no problems with the purchase , delivery of building materials and manpower , Procon Campinas , São Paulo , gives tips .
Check out .

1 - financing of the construction material

- Research and study the best alternatives before signing the contract . Some banks have specific credit lines for construction material . In addition , there is the option of microloans offered by the stores .
- The information must be clear and precise about the whole deal ( cash value , full term , number of installments , the interest rate applied , charges and Total Effective Cost of operation) .
- The consumer is not required to hire another product or service to get your loan approved . Such cases may characterize bundling , as when the financial institution requires the consumer to hire an insurance, for example .

2 - Time Warranty and return

The Code of Consumer Protection provides 90 days guarantee for durable products and the manufacturer , if you want , you can enlarge or retain this term. So be sure to ask at the time of purchase and require the invoice information on the warranty period offered .

3 - Delivery of the material

- Check the rules of your condo for receipt of material before making the purchase and inform the supplier .
- Check all the material received , including quantities and values .
- Noting any irregularities , do not accept the product and not sign the receipt .
- Write appear on the reverse side of the invoice the incident and contact the vendor to resolve the problem .

4 - Labour

- Seek referrals from people known to hire labor .
- Claim preliminary budgets , which should be free and inform the service cost , the amount and what materials will be used , the start and end date for the work.
- A contract of service where applicable compose .
- Any changes in the conditions of work should be agreed between the parties .
- Be wary of prices lower than the market rate .
- Avoid any verbal offer: opt for formal recruitment in writing .
- Bind the document signed by the parties within the start and end of the work with the schedule of payments at the end of each stage .
- Do not make payments if the schedule agreed between the parties is not satisfied .
- Attention to freelancers or professionals with no ties to hire contractors because there is a problem the contractor may be liable for labor irregularities and possible accidents.
- Require legal guarantees under the Consumer Protection Code and Civil Code.
- When hiring a professional or company check who will be responsible for the payments of INSS , FGTS ISS and the contractor not to have surprises with recoveries in the future.
- If you make hiring contractors , check the legality of the company with the CREA ( Regional Council Engineer and Architects ) .


Source : The Globe - Online

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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