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Procon - RJ autua clinical laboratories for expired products and excessive waiting time

11/25/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

 



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The State Department of Consumer Protection and Defense ( Seprocon ) started this Friday, November 22 , Operation Dracula , whose objective is to control large networks of clinical laboratories . Tax Procon - RJ verified the waiting time for customers to make their tests as well as the validity of the products used in laboratories . In action 10 laboratories were surveyed , in Rio and Duque de Caxias : six branches of Bronstein , three Labs D'Or , and the Sérgio Franco lab . Of these , four were fined and will be fined .

The most serious problem encountered by agents of Procon- RJ was on Branch Labs D'or in Botafogo , Rua Pinheiro Guimarães . The laboratory was four bottles of 300ml each of Gluc 100 Up to date unsuccessful in the past month product, which is used in the analysis of blood glucose level .

In three other stores , all the network Bronstein , tax recorded wait time to conduct an examination of 40 minutes or more . In one of them - a subsidiary of Madureira , Rua Américo Brasiliense - the wait time has come to 1h28min . The branch of Copacabana , at Rua Xavier da Silveira , only seven of the 16 service counters were working , and the waiting time seen by the agents was 50 minutes.

" It is unacceptable such a big waiting time for patients who are fasting for more than 12 hours for exams when they reach the lab," said the director of surveillance Procon - RJ , Fábio Domingos .

Were surveyed and showed no irregularities affiliates Laboratory Bronstein Botafogo , Bonsucesso and Duque de Caxias ; affiliates Lab Labs Madureira and Bonsucesso , and the Sérgio Franco subsidiary of Laboratory Bonsucesso . The operation continues next Monday ( 25/11 ) .

Balance of Operation Dracula :

1 - Bronstein Tijuca (Praça Saens Peña , 45 ) : A customer claimed waiting 40 minutes . Seven of the eight counters were functioning .

2 - Bronstein Copacabana ( Rua Xavier da Silveira , 59 ) : Of the 16 cases for care , only seven attendants were in the booth. Waiting time between 40 and 50 minutes.

3 - Bronstein Madureira ( Rua Américo Brasiliense , 135 ) : He did not have the Code of Consumer Protection , was not the poster Procon Dial 151 and wait time for service at the counter was 1:28 a.m. .

4 - Botafogo Labs D'or ( Rua Pinheiro Guimarães , 18 ) : Four bottles , each 300ml of Gluc Up 100 losers in October 2013 ( used for glucose analysis ) .


Source : RJ procon

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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