Clipping of news on Brazilian Culture, Law and Citizenship
12/05/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Integration : João Oliveira ( Procon - RJ ) , Solange Borges ( CODECON ) , Larissa Davidovich ( Nudecon ) , Solange Amaral ( PROCON Carioca ) , Christiane Cavassa ( MP - RJ ) and Bruno Almeida ( OAB ) Photo: Ana White
RIO - Unify actions and concentrate on the problems that affect a wider range of consumers . This is the main objective of the State System of Consumer Protection , composed of seven agencies ( Federal Public Ministry , Public Ministry of Rio , Public Defender group - Nudecon , RJ - Procon , Procon Carioca , Commission for Consumer Protection of the Committee and Alerj Consumer Protection of the OAB - RJ ) , which starts this month, a steady job and set of actions aimed at protection of Rio de Janeiro . Christening Integration Project , the group has won the first great victory will sign , on the 11th, a term of commitment to the Supermarket Association of the State of Rio ( Asserj ) , which will give the consumer the right to take home free product with divergent price. Ie , it has a value in the gondola , and another at the checkout.
- This is a great achievement , because we can go beyond the Code of Consumer Protection ( CDC ) , which in this case provides that the consumer take home the product at the lowest price of the two presented - celebrates Larissa Davidovich , coordinator of the Defense consumer ( Nudecon ) of the Public Defender .
- Our idea is to show that there is no bad faith on our part . Consumers who find a case of divergence of price will win a free unit and the other with the lowest price , as the law says - highlights Aylton Fornari , CEO of Asserj .
Monthly meetings will set priorities
The members of the state system will meet monthly to identify the most common recurring demands , define priority themes and action . The presentation of the initiative , unprecedented in the state , occurs today in an open public seminar at the MP - RJ , center , from 9am .
- During the seminar , we will launch a booklet with guidelines on Christmas shopping , because of the proximity to the date, which increases the complaints about trade. Our next target will be health plans , because the subject of the defendants to the organs of consumer protection - explains Christiane Cavassa , coordinator of the Center for the Support of Prosecutor's Consumer MP- RJ .
To organize the activities , agencies will develop a database for the area where the stock will be gathered from each institution on the subject , starting with health, explains Christiane :
- Thus , we will prevent more than one organ is acting alone on the same issue . So instead of wasting forces , we will concentrate them .
For the holder of the National Bureau of Consumer Protection ( Senacon ) of the Ministry of Justice , Juliana Pereira , an integrated system in the state is an initiative of the utmost importance :
- Given the diversity and complexity of the consumer market , it is essential to coordination and integration of various agencies in implementing actions and policies to protect , to promote the development of relations of consumption and market surveillance .
The organization of the State System of Consumer Protection was adopted by Decree 35,686 , 2004 , but had not been deployed. According to the members of the system organs , the steady growth of demand for consumer disputes aroused the need to organize the activities of the entities to avoid gaps .
- This is an unprecedented and significant event for the River , that actually work to articulate and strategically ahead of the big issues that plague the lives of Rio's fashion consumers . The joint efforts of all agencies involved , around a common interest , will bring practical and effective results for protection of consumer law - said Larissa .
The Nudecon already works in partnership with the Carioca Procon mainly receiving and giving care to demand heavily in debt coming to municipal court .
Events such as the seminar " Challenges of the state system of consumer protection ," which occurs today - with free admission , the Public Ministry, 370 Avenue Marechal Câmara , from 9h to 17h - will also be frequent , given that the group wants to focus education for sustainable consumption.
- We want an approach with consumers , offering guidance on rights , and invite them to meet more closely the agencies engaged in defense - Christiane account.
The President of Procon - RJ , João Oliveira , also pointed out that joint operations will also reflect in the decrease of the justiciability of cases of consumer disputes , given that more bodies will be acting on the same problem.
- The consumer wins , and really , with the integration of government agencies that take care of their defense and protection - Solange Amaral concludes , municipal secretary and Consumer Protection .
Bruno Leite de Almeida , secretary general of Consumer Protection of the OAB - RJ , stressed that the entity will coloborar with the system causes acting in the collective interest :
- We can assess civil suits and work in drafting bills that will benefit from a considerable range of consumers .
Supermarkets : monitor client needs
According to Larissa , the need to discuss the difference in price with the supermarkets and deploy the campaign " Eyeing the price" of complaints from consumers left the organs of the system :
- The biggest problem with this question is that can damage an immeasurable amount of people , given that the consumer is not common finds, at the time of paying the price that is recorded in the box. Therefore we call upon consumers to spend the monitor . Especially when there are deals . Stay tuned to pass the products on the cash register .
The orientation if the consumer encounters the problem in any of more than 200 shops associated with Asserj , is seeking a store manager to apply for gratuity product . Other details about the norm , as the date on which it enters into force , shall be established before the signing of the term sheet .
Source : The Globe - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.