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Christmas present for the web can be returned

12/03/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 



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Information is primer consumer protection agency that will be distributed in the state


Henrique Moraes


Rio - In a joint to guide the year -end shopping , organs of the State System of Consumer action tomorrow launch a booklet with educational tips . The publication focuses primarily on the prevention of problems in purchasing products through the internet . The coordinator of the Consumer Protection of the Public Defender , Larissa Davidovich says that a right that many are unaware of is able to return the product purchased through the web, by phone or catalog in seven days even if you have not had any problem with merchandise acquired .
 
Retired Coast Rose says it's important to know claim rights
Photo: Fernando Souza / Agency Day
" It is the right of cancellation set out in the Code of Consumer Protection . Goes for any product or service and need not be defective. Besides the consumer to have the money back , the cost of shipping ( return ) paid by the seller , "says Larissa .


The advocate warns that if the presence buy the shopkeeper is only required to make the switch if the product is defective . " It is customary to return after Christmas , but this is a choice of retailer . Unless he promises to return, "he explains .

>>> Click to view the booklet

The document can also be picked up at the headquarters of bodies like the Public Defender own , State Prosecutor , Federal Prosecutor , Procon - RJ , Municipal and Consumer Protection , Procon Carioca , Commission for Consumer Protection of the Committee and Alerj Consumer Protection of the OAB - RJ .

Consumer supports the initiative

Retired Rosa Costa , 63 , adopted the playbook . " The informed consumer will know claim their rights ," he says .

The booklet will be launched in the State System Challenges of Consumer Event - Implementation and Integration happens tomorrow in the auditorium of MPE at 9am . 15h will be open to the public about consumer rights in the trade debate.

At 12 , will be presented the Integration Project - RJ .
" The project is a joint effort of the institutions of consumer protection to support the population in Christmas shopping and in conflict prevention ," says the defender Larissa Davidovich .


Source : The Day - Online

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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